
Thank you so much for applying to work at Heathrow. You’ve taken the first step towards joining our amazing team and being a part of this city within a city.
There’s nothing we take more seriously at Heathrow Airport than security. Our Security Officers do vital, high-profile work that puts the public first at every turn. That’s why we review each and every application to join our Security Team in order to make sure we find the very best people to keep our passengers safe.
Below is a summary video of what is required in this stage of the application process.
What’s on offer?
A really important role comes with great rewards:
- Annual Salary of £31,672.76 for full time role (FTE), rising to at least £33,943.62 after 2 years’ service.
- 25 days holiday pro rata
- Ongoing support and mentoring as you develop your career
- Excellent pension scheme
- Company bonus programme and Share in Success saver plan
- Family friendly policies, including a supportive approach to maternity, paternity and shared parental leave
- Market leading life assurance
- Income protection (subject to policy and guidelines)
- Part-funded private medical insurance
- Generous discounts, including on travel
- Access to our cycle to work programme
- Opportunity for overtime
- Additional shift allowances on many of our work rosters
What do you need?
Before we dive into the first stage of the assessment process, there are some vital criteria you need to meet to join our team. You’ll need:
- To have been a resident in the United Kingdom for the past three years.
- The Right to Work in the United Kingdom.
- To provide photographic identification that’s valid for at least 12 months.
- To complete a Criminal Record check and Counter Terrorism check.
- To undergo a vetting period of up to 15 weeks dependent on your individual history’, which covers the last 5 years of your employment history.
- To provide referencing information quickly and in detail.
- A passion to deliver the best airport experience in the world.
Training
We are committed to providing comprehensive training to ensure your success as a Security Officer. It’s important to note that our initial six-week training program is full-time and will be followed by four weeks of on-the-job training. Due to the intensive and detailed nature of this training, we require that candidates do not have any annual leave booked during this period, as the training modules and content cannot be effectively covered if there are absences.
Online questionnaire and Audio Interview
Stage one of your assessment is all about getting to know you a bit better. We’re going to ask you to fill out an online questionnaire. It should take around 40 minutes to complete, and you’ll need to submit your answers to us within five days of receiving your email. This email also contains the link to your questionnaire, so please don’t delete the email before you’ve had a chance to complete the questionnaire.
Once you have completed your online questionnaire, you will be asked to complete an audio interview. The audio interview will ask you four questions and will take approximately 30 mins to complete. You will be given 5 days to complete the audio interview. Full information, guidelines hints and tips will be provided on your audio email invite.
How the online questionnaire works
Example test questions
How to prepare
Referencing and Vetting Process
Safety and security are at the heart of everything we do. To ensure we maintain the highest standards, all Security Officer candidates are required to undergo a comprehensive referencing and vetting process.
If you successfully progress with your application, you’ll receive an email invitation to access our Vetting Gateway. This secure platform allows you to provide the information needed for the necessary background checks. We encourage you to complete this as soon as you receive the link, as processing times can vary and early completion may help speed up your application.
How to complete the referencing and vetting process
Disability adjustments.
We’re an inclusive employer and want to make the application process as accessible as possible. If you require any adjustments to be made to accommodate a disability or condition you may have, please call the recruitment team on 0208 103 1959, where possible we’ll be happy to find a solution that works for you.
What happens next?
Once you’ve completed the online questionnaire, we’ll come back to you within 24 hours to let you know if you’ve been successful.
If we think you’re right for the role and you’d like to continue with your application, then we’ll invite you to complete an audio interview.
Security Officer