Accessibility Statement

This accessibility statement applies to the website https://heathrow.promotingpeople.co.uk/

This website is run by TMP (UK) Ltd. We want as many people as possible to be able to use this website. For example, that means you should be able to:

Change colours, contrast levels and fonts.
Zoom in up to 300% without the text spilling off the screen.
Navigate the website using just a keyboard.
Navigate the website using speech recognition software.
Listen to the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

You cannot modify the line height or spacing of text
Few old PDF documents are not fully accessible to screen reader software
Third party embed videos from YouTube or Vimeo may not have captions
There’s a limit to how far you can magnify any web page

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Email [email protected]k
Call 0208 103 1959 (9:30 – 17:00 Monday to Friday)
Write to Employer Branding Team, The Compass Centre, Hounslow, Middlesex TW6 2GW

We’ll consider your request and get back to you in 5 days from receipt of your message.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

If you are in Northern Ireland and are not happy with how we respond to your complaint you can contact the Equalities Commission for Northern Ireland who are responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’) in Northern Ireland.

Technical information about this website’s accessibility

TMP (UK) Ltd. is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Empty Heading Tags:

Issue: There are heading tags (e.g., <h1>, <h2>) that do not contain any content.

WCAG Reference: This violates WCAG 2.1 Success Criterion 1.3.1 (Info and Relationships), which requires that information and relationships conveyed through presentation can be programmatically determined or are available in text.

Accordion Focus Ring Disappears (Focus on Hidden Elements):

Issue: The focus ring disappears when focusing on hidden elements within the accordion component.

WCAG Reference: This violates WCAG 2.1 Success Criterion 2.4.7 (Focus Visible), which requires that any keyboard operable user interface has a mode of operation where the keyboard focus indicator is visible.

Accordion Not Announcing Open/Expanded Status with NVDA:

Issue: When navigating with NVDA (a screen reader), the accordion does not announce its open or expanded status.

WCAG Reference: This violates WCAG 2.1 Success Criterion 4.1.2 (Name, Role, Value), which requires that for all user interface components, the name and role can be programmatically determined, and states, properties, and values that can be set by the user can be programmatically set and notified to user agents, including assistive technologies.

Focus Ring Not Fully Visible on Online Application Submenu in Open Position:

Issue: The focus ring is not fully visible when the online application submenu is in the open position.

Disproportionate burden

No items to add.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix [example of non-essential document].

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 23 August 2022.

This website was last tested on 13 November 2024. The test was carried out by TMP Worldwide (UK) Limited.

Most pages on the site were tested, with a focus made on reviewing varied page types and pages that contained elements or content where accessibility issues were previously identified.